PPE Direct Supply Store
1. General Terms & Conditions
PPEDirectSupply.com is a website operated by ANDRIMA UK LTD (‘we’ or ‘us’ or ‘our’).
These terms and conditions apply to all sales made to you via this website.
By placing an order, you are deemed to have accepted these terms and conditions. Please read and understand them.
For all other terms and conditions of sale, please refer to the Standard Terms and Conditions of Sale of ANDRIMA UK LTD as published here.
We are registered in Scotland (Company No. SC363724) Our VAT number is 997 528 743 and our office is:
Break Forth Suites
Hilton Convention Centre
13 Smithfield Road
This is the trading address for our online shop, and any queries or enquiries should be addressed to “Online Sales” at the above address.
Alternatively you may e-mail email@example.com
By placing an order through our site, you agree that:
a) You are legally capable of entering into binding contracts;
b) You are at least 18 years old and can provide proof of age upon request;
3. Representation of products
We reserve the right to alter, without notice, the range of products, prices of products and terms and conditions of sale before you place an order. All measurements are approximate. Should a particular product be unavailable, we reserve the right to replace it with a similar item. We reserve the right to withdraw any item from sale without notice.
4. Our contract with you
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this is not an offer of acceptance. Your order constitutes an offer to us to buy a product or products as advertised by us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product(s) have been dispatched (the “Shipping Confirmation”). The contract between you and us (the “Contract”) is only formed when we send you the Shipping Confirmation. We will not accept orders for delivery to addresses outside the UK. The Contract will relate only to those products whose dispatch we have confirmed in the Shipping Confirmation. We are not obliged to supply any other products that may have been part of your order. If we decide not to accept all or part of your order, we will not be obliged to supply any (other) products which may have been part of your order and will instead arrange a full refund for that element of your order.
5. Consumer Rights
If you are contracting as a consumer, you may, subject to the terms of our Returns Policy set out below, cancel a Contract at any time within 14 working days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our Refunds Policy set out below. To cancel a Contract, you must inform us in writing. You must also return the products to us immediately, in the same condition in which you received them, and at your cost and risk. You have a legal obligation to take reasonable care of the products whilst you are in possession of them. If you fail to comply with this obligation, we may have right of action against you for compensation. This provision does not affect your statutory rights.
6. Returns Policy
You may, within 14 working days of receipt of your order, return any item in unused, original condition for a full refund. In this case, you will receive a full refund of the price paid for the products in accordance with our refunds policy set out below. Whilst every care will be taken to deliver the goods safely, inevitably some breakages may occur. In this instance, we will replace the damaged goods. If you would like to return any items, you must inform us in writing. You must also return the product(s) to us immediately, in the same condition in which you received them, and at your cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
The returned package, including written details of the reason for return, must be sent to the following address:
Break Forth Suites
Hilton Convention Centre
13 Smithfield Road
7. Refund Policy
If you return items within the period mentioned above and in accordance with the terms of our Returns Policy, we will process the refund due to you as soon as possible and, in any case, within 14 days of receiving the returned items. In this case, we will refund the price of the product in full, including a refund of the original delivery charges charged to you. However, you will be responsible for returning the item to us in its original condition and all postal costs or other costs incurred when returning the product(s). If you return the product because you are claiming that it is defective we will examine the returned product and will notify you of our findings and confirm whether you are entitled to a refund on the grounds that the product was defective. Defective products returned by you will be refunded in full, including a refund of the original delivery charges charged to you and the postal cost incurred by you in returning the item to us provided that a receipt for or evidence of such costs is provided.
8. Prices and Payment
Prices are valid at the time of order. Full payment must be made prior to a despatch of the products, by credit or debit card, bank transfer or by PayPal payment method. We accept all major debit/credit cards. In the event of non-authorisation of payment by your card issuer, you will receive an on-screen notification and your order will not be processed. We cannot accept liability for any losses or costs incurred or sustained by customers who transmit credit or debit card information.
All prices are inclusive of VAT (where applicable) at the current rate and are correct at the time of entering the information onto the system. We reserve the right to amend prices without notice from time to time. The total cost of your order is the price of the products ordered plus delivery charges. By completing the process for an on-line order, you are confirming that the credit/debit card being used for the transaction(s) is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery of your products or items.
(See our Security Policy below in section 14)
a) Delivery will be by post or courier within 1-10 working days of the Shipping Confirmation (subject to any events that are beyond our reasonable control).
b) Deliveries can only be made to the United Kingdom Mainland. Delivery charges shown on the site are for addresses in Mainland UK only.
c) Delivery charges will be dependant on the weight of the products ordered. Certain products must be signed for by an adult (aged 18 years or over) on delivery and if no one is available at the address when the delivery is attempted the products will be retained by the driver. The driver will leave notification of attempted delivery, and customers can telephone to re-arrange delivery at a later time.
d) We will aim to deliver within the UK, three working days standard delivery for £2.95 and free delivery if your order is over £50.
e) You can choose one working day local delivery option for £9.95 if your delivery address is within the Aberdeen City (Postcodes: AB10*, AB11*, AB12*, AB15*, AB16*, AB21*, AB22*, AB23*, AB24*, AB25*).
f) Most orders are dispatched using a three working days Royal Mail service, so please ensure delivery instructions are given if you may not be there to sign for the parcel.
g) We dispatch stock items within three business days (Monday to Friday excluding Bank Holidays) after the order has been placed, and payment confirmed by us, subject to product availability.
h) We will aim to dispatch non-stock items within 10-14 working days by prior arrangement with the customer.
i) No orders shall be dispatched on Saturday, Sunday or Bank Holidays – unless by prior arrangement at extra cost to the customer.
j) We will not be liable for any failure to perform or delay in performance of any of our obligations under a contract with you that is caused by events outside our reasonable control. We will use our reasonable endeavours to notify you if such an event occurs.
10. Risk and title
The products will be at your risk from the time of delivery to you.
11. Intellectual property
No permission is given by us in respect of the reproduction or use for commercial or detrimental purposes of any brand names, product names, designs and other material shown on or connected with our website in which intellectual property rights subsist.
12. Governing Law
These terms and conditions shall be governed by and construed in accordance with Scottish Law, and all parties shall submit to the exclusive jurisdiction of the Scottish Courts. If you have any queries or complaints, please contact us at the following address:
Break Forth Suites
Hilton Convention Centre
13 Smithfield Road
Alternatively, please email: firstname.lastname@example.org
13. Limitation of liability
We shall not be liable to pay any compensation to you, other than any refund as provided above. In particular, but without limitation, we shall not be liable to you for loss of profit, damage to goodwill, any indirect or consequential loss or damage arising out of any damage, defect, negligence or other failing on our part unless: you have expressly made us aware in writing of the nature and extent of the loss or damage which you may suffer in such situation; and (ii) we have expressly confirmed in writing that we accept liability for such matters. Our liability for losses, you suffer as a result of us breaking this agreement or any other duty owed to you (if any) is strictly limited to the purchase price of the product. Nothing in these terms shall limit any rights you may have as a customer which are not capable of being lawfully excluded or limited, nor shall it exclude or restrict our liability to you for any death or personal injury resulting from our negligence.
14. Security Policy
We take your online security very seriously.
When you place your order, you are offered the use of an advanced secure server, which encrypts all the information you input before it is sent to us. Credit card numbers are encrypted both before an order is processed and when stored on our database. We will comply with the requirements of the UK Data Protection Act 1998 to ensure that your personal information is processed fairly and lawfully, and we will take appropriate precautions to keep your personal data safe and secure. To check the security of our website, simply look in the lower bar of your browser when you fill in your payment details. You will see an unbroken key or closed lock, showing that encryption is active, and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.
In using this website you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us” refers to our Company. “Party”, “Parties” or “Us” refers to both the Client and ourselves or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products in accordance with and subject to prevailing UK law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
• By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.
b) Information about us
Our site is operated by Andrima UK Limited (“We”, “Us”). We are registered in the United Kingdom, Scotland under company number SC363724 and have our registered office at 236 Good-Hope Park, Mugiemoss Road, Aberdeen City, AB21 9NP. We also have our operational office located at Break Forth Suites, Hilton Convention Centre, 13 Smithfield Road, Aberdeen City, AB24 4NR.
c) Changes to These Terms
d) Accessing our Site
Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without any prior notice. We will not be liable to you if for any reason our site is unavailable for any period of time. You are responsible for making all arrangements necessary for you to have access to our site.
e) Intellectual Property Rights
The materials contained in our site are provided for general information purposes only and nothing on our site constitutes advice on which you should rely, nor does the transmission, downloading or sending of information or materials create a contractual relationship. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We accept no responsibility in part or in whole for any loss or damages which may arise from reliance on information contained in our site.
g) Limitation of Our Liability
• Your visit and use of our website for posting information or downloads.
• Any information provided for the use of registration and/or subscribing to our website services.
• Any information provided for quotes, analysis, business purposes, etc.
• Newsletters Andrima acts in accordance with current legislations and seeks to meet best practice in the protection of personal data.
• Improve your browsing experience by personalising the website.
• Provide statistical information about our users to other companies; however, this information will not be used to identify any individual user.
• Send information which may be of interest to you by email. Under no account will personal information be divulged to any third party without your express consent.
In addition to disclosures mentioned earlier, we may also disclose information where:
• Such information is in connection with any legal proceedings or prospective legal proceedings.
• A country’s legal system requires us to disclose your personal information.
• It is necessary to establish, exercise or defend our legal rights (these legal rights includes but not limited to risk mitigation and avoidance and fraud prevention).
l) Internationals data transfers
Information collected from our website may be stored, processed and transferred between any of the countries in which we operate in order to enable us use this information in accordance with this privacy.
m) Security of your personal data
Andrima will take responsible precautions to prevent the loss, misuse or alteration of your personal information. Note, however, that transmission of data over the internet is highly insecure, and we cannot guarantee the security of data sent over the internet. All personal information provided will be stored on our secure servers. Also, all electronic transactions you send to or receive from us will be encrypted.
n) Policy amendments
o) Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking it.
p) Third party websites
Our website contains links to other websites. We are not, however, responsible for the privacy policies of any external or third party websites.
q) Copyright notice
All rights reserved. Aside from the extent expressly permitted under the Terms and Conditions of Use for the website, the content of these pages may not be reproduced, transmitted or otherwise made available in whole or in part without the prior consent of Andrima UK Ltd. These pages may be downloaded, viewed on a personal computer or monitor or printed for your personal use and research of your firm or company provided that you make no alteration of any of the pages and you do not use any part of the pages in any publication without the prior written consent of Andrima UK Ltd.
r) Your rights
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or personal information.
b) Our rights
We reserve the right to: Modify or withdraw, temporarily or permanently, this website (or part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to the website; and/or change the terms and conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the terms and conditions have been changed. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.
We will take all reasonable care to keep the details of your order secure, but in the absence of negligence on our part or our non-compliance with the Data Protection Act 1998 we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.
d) Refusal of transaction
We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content of this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Last update: 08.07.2015